Live chat is one of the most effective ways to engage with your website visitors. After all, who wants to check your site once every couple of days? With a chat feature, you can keep them coming back for more with questions about their order, shipping details, or anything else they might need help with. In this article, we will be discussing the different live chat plugins available for WordPress that work best with different types of websites. Whether you run a blog or a social media presence like Facebook or Twitter, chances are that these plug-ins will work well with your website. Live chat plug-ins range from free to premium; there are also paid options depending on how many features and functions you want included. Read on to learn more and see which live chat plugin works best for your needs!
What is a Live Chat Plugin?
Live chat is a feature that allows users to communicate with your website’s visitors via an automated chat interface. This is not to be confused with a FAQ page, an online form, or a contact form. When a user starts a live chat session on your website, they will see an option to have a conversation with the visitor. Live chat allows you to communicate with your customers 24/7. With a live chat feature, you can answer questions, check inventory levels, or give advice without worrying about missed email correspondences – not to mention keeping your visitors engaged. When planning your website’s layout, consider including a live chat feature for your visitors’ convenience. This way, they can easily ask about their order, shipping information, or get help with other issues.
WordPress Live Chat Plugins
Surfchat
This is a free plugin that lets you include live chat on your WordPress site. It comes with a beautiful design that looks great on any blog WordPress theme. With the Surfchat plugin, you can create a live chat room with multiple people. All visitors can see the chat room and can choose to enter their message into the chat room.
WeChat is one of the most popular live chat services available today. It’s available for a wide range of websites and apps, and it’s free to use. The WeChat plugin lets you setup a live chat room on your website or app.
Zenchat
Zenchat is a WordPress live chat plugin that lets you create a fully-featured chat room on your website. You can customize the look and feel of the chat room using Zenchat’s drag-and-drop builder. Zenchat also supports video call and voice call for your website visitors. The chat room can be accessed by using a web browser or a mobile app. When you use the mobile app, a visitor will see your live chat room and can enter a message. The visitor can also see your chat room from inside the app. When you use the web browser, the visitor will see a stream of the chat room. The visitor can type a message and the chat room will be delivered to your server. The visitor can also see their own chat messages in the web browser.
Chat392
Chat 392 is a WordPress live chat plugin that lets you offer live support to your customers via your WordPress website. It lets you use multilingual support to engage your visitors and make them feel welcome on your site. You can customize the look and feel of the chat room using chat 392’s drag-and-drop builder. If you don’t want to use a chat room on your WordPress site, you can instead send an automated email with support information or use a content-rich blog post. You can also provide FAQs and help articles on your site. Chat 392 lets you create multiple chat rooms on your site. Each room has its own user limits and is accessible only to those who enter the corresponding URL. You can also create different rooms for different topics and use different language support to engage your visitors in different ways. You can also schedule the chat room to be accessible at specific times.
ChatMEND
ChatMEND is a WordPress live chat plugin that lets you create a fully-featured chat room on your WordPress site. You can customize the look and feel of the chat room using ChatMEND’s drag-and-drop builder. ChatMEND also supports video call and voice call for your website visitors. The chat room can be accessed by using a web browser or a mobile app. When you use the mobile app, a visitor will see your live chat room and can enter a message. The visitor can also see their chat messages in the web browser. ChatMEND includes a built-in chat marketing platform. You can promote products and services on your site using chat marketing. You can also use chat marketing to send discount codes, sweepstakes, and giveaways. Chat marketing allows you to create free products and services and sell them on your site. You can also use chat marketing to create high-quality content that your visitors will want to read. You can also use chat marketing to engage with your visitors. You can ask them questions, give them advice, or ask them for their feedback.
Pretty Easy Chat
Pretty Easy Chat is a WordPress live chat plugin that lets you create a fully-featured chat room on your WordPress site. You can customize the look and feel of the chat room using Pretty Easy Chat’s drag-and-drop builder. You can also use Pretty Easy Chat to create live polls and Q&A questions for your site. You can create multiple chat rooms on your site and make them available only to those who enter the corresponding URL. You can also create different rooms for different topics and use different language support to engage your visitors in different ways. You can also schedule the chat room to be accessible at specific times. Pretty Easy Chat lets you connect with your visitors via push notifications. This means that when new messages are received in your chat room, you will receive notifications on your phone. You can also customize the notification settings so you don’t miss anything.
Ninja Chat
Ninja Chat is a WordPress live chat plugin that lets you create a fully-featured chat room on your WordPress site. You can customize the look and feel of the chat room using Ninja Chat’s drag-and-drop builder. You can create multiple chat rooms on your site and make them available only to those who enter the corresponding URL. The chat room can be accessed by using a web browser or a mobile app. When you use the mobile app, a visitor will see your live chat room and can enter a message. The visitor can also see their chat messages in the web browser. Ninja Chat provides team communication features. This means that you can assign different roles in your company to different users so they can manage different duties. For example, you can give one user access to create new chats while another can moderate the chats. You can also create custom roles and assign them to users.
Uprise Software Technologies, LLC. – UpriseAPI
Uprise API is a WordPress live chat plugin that lets you create a fully-fissued chat room on your WordPress site. You can customize the look and feel of the chat room using Uprise API’s drag-and-drop builder. You can create multiple chat rooms on your site and make them available only to those who enter the corresponding URL. The chat room can be accessed by using a web browser or a mobile app. When you use the mobile app, a visitor will see your live chat room and can enter a message. The visitor can also see their chat messages in the web browser. Uprise API lets you create unlimited chat rooms on your site. You can also create different rooms for different topics and use different language support to engage your visitors in different ways. You can also schedule the chat room to be accessible at specific times.
SumoMe
SumoMe is a WordPress live chat plugin that lets you create a fully-fissued chat room on your WordPress site. You can customize the look and feel of the chat room using SumoMe’s drag-and-drop builder. You can create multiple chat rooms on your site and make them available only to those who enter the corresponding URL. The chat room can be accessed by using a web browser or a mobile app. When you use the mobile app, a visitor will see your live chat room and can enter a message. The visitor can also see their chat messages in the web browser. SumoMe provides mobile-friendly chat screens that look great on smartphones. You can also use SumoMe’s click-to-join chat feature so all your visitors have to do is click on the chat button to join your chat room.
Conclusion
Live chat is a great way to keep your customers engaged. With these best live chat WordPress plugins, you can get the ball rolling and engage with leads firsthand.
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